Privacy Policy

This Privacy Policy explains how DesiChat ("we", "our", or "us") collects, uses, and protects your personal data when you access our platform via https://www.desichat.xyz/. By using our services, you agree to the terms outlined below.

1. Information We Collect

When you use DesiChat, we may collect the following information:

• Your name, email address, and profile picture from Google or Facebook login
• Optional profile details such as display name, city, and country
• Your chat interactions, which are stored securely to improve AI performance
• Analytics data such as IP address, device type, browser version, and usage patterns
• Cookies to manage sessions, login state, and basic analytics

2. How We Use Your Data

We use your information for the following purposes:

• To authenticate your login via Google or Facebook
• To personalize your chat experience with AI companions
• To enhance and improve our chatbot responses using anonymized message data
• To analyze user engagement and improve product features
• To prevent abuse, enforce platform safety, and detect fraudulent behavior

3. Cookies and Tracking Technologies

We use essential cookies for authentication and session management. We also use third-party tools such as Google Analytics and Meta Pixel to collect anonymized usage data for improving the product. These tools may collect your IP address and behavior patterns on our site, but do not access your private chat content.

4. Data Sharing and Disclosure

We do not sell your data. We do not share your personal information with advertisers or third-party marketing platforms. Your data may be shared with the following parties only:

• Supabase (our backend and authentication provider)
• Analytics providers like Google and Meta, for product improvement
• Government or law enforcement only if legally required

5. Data Retention

Your chat data and profile information are retained as long as your account is active. You may request account deletion at any time, which will remove all associated data from our systems within 30 days.

6. Security Measures

We use secure authentication (Supabase Auth), encrypted data storage, and access controls to protect your personal data. Despite our efforts, no system is completely immune from breach, but we take your privacy seriously and monitor our infrastructure regularly.

7. Your Rights

You have the right to:

• Access your data
• Request corrections to your profile
• Request deletion of your account and data
• Withdraw consent to analytics tracking (via browser settings or cookies)

8. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be notified via the app interface or email, if available.

9. Contact Us

For questions, requests, or complaints regarding this policy, contact us at desichat.xyz@gmail.com.